Businesses and Employers Need to Recognize Low Literacy

Literacy is more important than ever during these times. We all need accurate information about the coronavirus and government assistance. As the economy opens, more people will be looking for jobs, promotions, or skills training.

Yet those who struggle with literacy and skills for success in the workplace, often struggle with accessing information and finding work.

Given the statistics above, chances are one of your clients, employees, or colleagues does too. But few will talk about this with you.

How do I recognize someone who struggles with literacy?

  Here are some clues that may indicate someone is struggling with literacy.

• Avoids taking documents or printed material from you. (Says things like I’ll take them home and return them later.)
• Avoids filling out forms or reading in front of you (Says things like I don’t have my glasses or Sorry, I have a headache right now).
• Repeatedly turns down opportunities for advancement. (Not right now.)
• Repeatedly postpones requests to take training, write exams, or get certifications.
• Does not follow written health or safety procedures.
• Does not follow emailed or mailed instructions (eg., misses appointments)

If you know someone who struggles with literacy, tell them about us.

If you have questions about how to support literacy in your workplace, call us.